CQS – New Core Practice Management Standards

 

The new Core Practice Management Standards (CPMS) of the Law Society’s CQS accreditation came into effect on 1 May 2019, if your firm requires advice and assistance in ensuring compliance, please get in contact.

CQS – New Core Practice Management Standards
  • Is your firm dealing with complaints effectively?

    Is your firm dealing with complaints effectively?

    The Legal Ombudsman together with SRA recently published independent research, showing that there could be improvements in how some law firms deal with complaints. The London Economics and YouGov findings show it makes good business sense to handle complaints well, […]

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  • Top Ten Tips to dealing with complaints effectively

    Top Ten Tips to dealing with complaints effectively

    Having worked for the predecessor to the Legal Ombudsman, the Legal Complaints Service for nearly 10 years and then setting up a consultancy where Solicitors outsourced their internal complaints procedure, I can safely say that I am somewhat of an […]

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  • GDPR – Getting Data Protection Ready

    GDPR – Getting Data Protection Ready

    With less than 2 weeks until GDPR comes into force on 25 May 2018, is your firm on the journey to getting data protection ready? If not, here are our top ten tips to get you started… 1. Conduct a […]

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